C-Bay Properties | Subtask 2.1: Overview

	From	Subject
	Director, IT	unauthorized parties entering network
	Director, IT	files being modified inappropriately
	Director, IT	router freezing
	Director, IT	unauthorized file access
	Director, IT	Erratic response time on network
	Director, IT	all hosts lost connectivity

From:	Director, IT & Operations
Subject:	unauthorized parties entering network
Attachment(s):	Problem Report Template

During a routine scan of the router logs, addresses from non C-Bay business partners were observed. Apparently, traffic from unauthorized external parties is being allowed to enter C-Bay’s internal network. Not sure where the problem is--there is password protection of the internal network and the information lives in our computing system environment.

Please take a look, and then fill out a problem report template about the situation, using the problem report template attached. Be sure to include both symptoms and recommended causes in the problem report.

Thanks,
IT Director

PS--Not sure this is relevant, but I know you're new and may not be familiar with all of the equipment we're using, so wanted to let you know about our access router. C-Bay is using a Cisco 1605 Router. For specs, go to http://www.cisco.com/en/US/products/hw/routers/ps214/index.html

From:	Director, IT & Operations
Subject:	files being modified inappropriately
Attachment(s):	routerLog.doc

We’ve discovered that some files have been modified inappropriately. When the logs were examined (see attached file) they disclosed that Oscar, the Lead System Administrator, had modified the files. Oscar asserts that he did not modify the files.

IT Director

From:	Director, IT & Operations
Subject:	router freezing
Attachment(s):

When any unexpected traffic occurs, the network crashes, information bottlenecks, and the router stops. (It's the Cisco 1605 Router from Cisco.)

IT Director

From:	Director, IT & Operations
Subject:	unauthorized file access
Attachment(s):	salarySchedule.doc

Unauthorized, internal users are accessing files on the network that they shouldn’t be able to access. See attached file.

-IT Director

From:	Director, IT & Operations
Subject:	Erratic response time on network
Attachment(s):	accessLog.txt

Customers are reporting erratic response time on the website. See attached file for more information.

-IT Director

From:	Director, IT & Operations
Subject:	all hosts lost connectivity
Attachment(s):

All of our hosts in the main building have lost network connectivity. We found evidence (in entry logs) of unauthorized access to the wiring closet that supplies power to the hosts.

IT Director